Delete your Lumen Bloom account

You can delete your Lumen Bloom account and the data linked to it at any time. This applies to the Lumen Bloom app by Lumen Bloom LLC on Google Play and the App Store.

Option 1: Delete in the app

  1. Open Lumen Bloom and sign in.

  2. Go to Settings.

  3. Tap Delete Account and confirm.

Your account is deleted immediately.

Option 2: Request deletion by email

Email support@lumenbloom.io from the email address on your account with the subject “Delete my account”. We will confirm the request came from you, delete your account and data within 30 days, and reply when it’s done.

Before you delete: cancel your subscription

Deleting your account does not cancel a Lumen Bloom Pro subscription. Cancel it first:

  • Android: Play Store app → your profile icon → Payments & subscriptions → Subscriptions → Lumen Bloom → Cancel.

  • iPhone: Settings → your name → Subscriptions → Lumen Bloom → Cancel.

What gets deleted

  • Your account and sign-in details (email, name, and any Apple or Google sign-in link)

  • Your profile, username, and preferences

  • Your grip training sessions and measurements

  • Game scores, leaderboard entries, achievements, streaks, and goals

  • Your subscription status and purchase event records stored by Lumen Bloom

  • Push notification tokens and notification history

What we keep

  • Your Grip Meter’s device registration (serial number). It is unlinked from you so the device can be set up again, and contains no personal information.

  • Purchase and payment records kept by Google Play, Apple, and our subscription provider RevenueCat, under their policies and to meet legal and tax requirements.

  • Product analytics held by our analytics provider may be retained as described in our Privacy Policy. Email support@lumenbloom.io to have it deleted too.